Which approach is characterized by the aggregation of basic principles of Quality Improvement and Continuous Quality Improvement?

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Total Quality Management (TQM) is characterized by the aggregation of basic principles of Quality Improvement and Continuous Quality Improvement. It emphasizes a holistic approach where all members of an organization are involved in improving processes, products, services, and the culture in which they work. TQM seeks to enhance customer satisfaction and quality through continuous improvement by focusing on organizational commitment, involving employees, and integrating different functions and departments towards the common goal of quality enhancement.

This approach contrasts with Lean, which primarily focuses on waste reduction and efficiency, or Six Sigma, which centers on reducing variation and improving processes through statistical analysis. While Process Management involves understanding and managing workflows, it does not embody the comprehensive philosophy that TQM provides in promoting quality improvement across all aspects of an organization. Thus, TQM serves as an overarching framework that incorporates and builds on other methodologies aimed at quality enhancement.

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